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Front Desk Receptionist Oakbrook Terrace, IL, 60181

Front Desk Receptionist

Full Time • Oakbrook Terrace, IL, 60181

We are a multidisciplinary healthcare practice dedicated to treating the whole person, not just symptoms. We combine conventional medicine with functional and integrative approaches to help patients achieve lasting wellness. If you value teamwork, compassion, and high-quality care, we’d love to meet you.

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Schedule:
  • Monday through Friday
  •  Day shift
  •  8-hour shift
  •  No weekends
 
Job description
We are seeking a Front Desk Receptionist with prior medical office experience to join our interdisciplinary pain management practice. This role is essential in providing a professional, organized, and compassionate first point of contact for our patients.


Responsibilities
  • Greet and register patients upon arrival and collect copays and patient balances.
  • Schedule appointments, answer phones, and manage patient correspondence.
  • Enter patient information into the EMR and transmit required information to billing staff.
  • Scan, upload, fax, and copy patient documents and medical records.
  • Maintain and organize patient medical records within the electronic health record system.
  • Obtain and send medical records to providers and insurance companies.
  • Communicate calmly and respectfully with patients and families during times of stress or concern.
  • Respond to phone calls and messages in a timely and professional manner.
  • Proactively manage clinic schedules by filling cancellations and prioritizing appointments.
  • Work independently while maintaining strong organizational standards.


Qualifications
  • Experience in medical reception, patient registration, scheduling, and eligibility verification.
  • Experience working with medical insurance companies required.
  • Strong customer service and communication skills.
  • Ability to work independently and take initiative.
  • Computer proficiency and EMR experience preferred.
  • Strong organizational and multitasking abilities.
Compensation: $17.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Perks & Benefits

Designed to support your health, well-being, and work-life balance

We offer a competitive benefits package designed to support our team both at work and outside of it. Details may vary by role and employment status. 
Medical Insurance
Comprehensive medical coverage options to support your health and wellness.
Dental Insurance
Dental coverage to support preventive care and long-term oral health.
Vision Insurance
Vision benefits to support eye health and routine exams.
401(k) Retirement Plan
401(k) plan with employer match to help you plan for the future.
Paid Time Off (PTO)
Paid time off to rest, recharge, and take care of what matters most.
Paid Company Holidays
Paid holidays observed throughout the year.
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